We can understand, at the moment you might be in huge frustration after purchasing a brand new Xiaomi, Redmi, Or POCO smartphone that is showing the “Find Device Closed Unexpectedly” error. The worst thing that you find annoying after this error message is, your smartphone starts to reboot automatically without doing anything.
Well, we did some research on this issue & found that you’re not the only victim facing these things. There is a number of Xiaomi, Redmi & POCO device owners who are getting the “Find Device Closed Unexpectedly” error. According to the user’s opinions, everything was working perfectly alright before installing MIUI 12 update & this problem has only arrived after that.
For a reference, you can check out some select tweets below where users are complaining about the same issue to Xiaomi:
When it’s happening?
Whenever a user visits “Settings” & enables the “Ultra battery saver” option from his Xiaomi/POCO smartphone then the device immediately reboots itself. After completing the reboot, many users are trying to unlock their device (as usual) by entering a pattern.
The moment when users successfully unlock their device, an error message appears on the bottom part of the display saying, “Find Device Closed Unexpectedly.” The next big issue is, the device continues to reboot by itself as long as a user visits ‘Settings.”
What to do now?
All users who are facing such issues can try a below solution suggested by one of the Mi Community team member:
Kindly clear cache and data of system launcher through manage app also clear storage cached data through settings app and reboot your device.
If the above method is not working then we have one more solution which you can try to get rid out of this issue. Keep your Xiaomi/POCO smartphone switched off for around 30 minutes. After then turn it on & go to Setting > search for the “Ultra battery saver” option & keep it turned off.
Update (November 13th): As per a new solution recommended by our readers, if you’re using the “Airtel Thanks” application then you can simply uninstall it & then after the device is working perfectly fine for most of them.
Few users are also complaining that they don’t have time to do such things as the device always goes through an auto restart issue. we suggest you keep your phone in the switched-off condition for at least 30 minutes & then try again.
Update (November 15th): Guys, Xiaomi India has now officially confirmed that this issue exists & they are working on a solution. For more details, read this.
Thank you readers for suggesting working solutions & supporting this new website !
We’ll continue to update you all when Xiaomi officially fixes these issues with a software update.