You were trying to send a port request or maybe a reminder to a friend who is not online on WhatsApp or so but failed. Text messaging on Android smartphones is a core feature. It is something that hasn’t phased out completely even after WhatsApp and a tonne of other apps have mushroomed over the years. So, what could be the reason? Why your Motorola Moto G9 Play is not sending text messages? Here are some possible answers and troubleshooting fixes that you should refer to:
1: Restart your Motorola Moto G9 Play
The first thing you would do in this scenario is to restart your Motorola Moto G9 Play. Turns out restarting the phone can do wonders in fixing software and network-related issues more than what you can imagine. So, a quick reboot won’t hurt anybody.
2: Check if you have inserted the SIM properly
A SIM card in your Motorola Moto G9 Play is essentially an integrated circuit that lets you access cellular services with ease. If it isn’t inserted properly, you will see errors like SIM card not detected or there’s no cellular network and so on. If you recently removed your SIM card for any reason, you must’ve inserted it wrongly and that’s why it doesn’t have a network.
Simply use a SIM ejector tool and pop open the SIM tray. Remove the SIM card, and place it gently and properly. Insert it back and check if the network is restored or not.
3: Check Cellular Network [ Text messages not sending in Motorola Moto G9 Play ]
You checked that there’s no issue with the SIM card & it’s inserted improperly. Next up, you need to verify if you have a cellular network in your Motorola Moto G9 Play or not. If you are sending a text message, you need a cellular network to send it.
Look at the network strength. And try to get a few more bars if it is dangling at the bottom and try resending the message. This should work now unless something else is wrong.
When our team was doing research on this topic, we found that there are some products that can help to improve network strength in your home. Did you hear about Signal Booster created by SureCall? We haven’t tested it yet but it looks like the product is currently very popular on Amazon with 3.3K+ ratings.
We aren’t forcing you to buy it but if you’re interested then you can give it a try. Anyway, if the problem isn’t with the network then you can proceed with our mentioned below tips.
4: Verify if your plan has outgoing messages
This is very important to note down. The preliminary examination revealed you have inserted the SIM properly, there’s cellular network and at the full strength possible and yet, you are failing to send a text message in your Motorola Moto G9 Play. Telecom carriers have rolled out plans to incoming higher data allowance per day, voice minutes, and more. However, some plans don’t have outgoing messages.
If you are a prepaid customer, you will have to do the said minimum recharge to gain the ability to text. If you are a postpaid customer, check if your plan has outgoing messages. It is possible that you might have run out of total outgoing message limit and in that case, you will need an add-on.
All the information should be available on your carrier’s website, app, or you can call their customer representative for quick resolution.
5: Force Stop the Messages App
If you are using the Messages app on TrueCaller or any other app for offline messaging but the text messages not sending issue strikes, try force stopping an app. There’s no rocket science involved here:
- Long-tap on Messages app.
- Press the “Force Stop” button and it is done.
6: Clear app cache [ Text messages not sending in Motorola Moto G9 Play ]
Just like any other app, the Messages app on your Motorola Moto G9 Play accumulates temporary cache files. Although these files are overwritten, it can cause issues with the app’s performance at times. Thus, clearing app cache can help save the day. Here’s how you can do it.
- Firstly, long-press on the Messages app and go to “App Info”.
- Next, go to Storage.
- Press “Clear Cache” and “Clear Data” and it is done.
At the end of the day, you cannot fully phase out text messages as you receive OTPs on text, banks require text messaging and more. Thus, ensuring that the text messaging on your phone works is crucial and these were some of the troubleshooting methods you can use in case you are facing text messages not sending issue in your Motorola Moto G9 Play.