If you are a Samsung J7 Prime user, you might have faced this problem like “No Network Available” or “unregistered SIM card”. This is a quite normal issue if you are using a dual SIM model of the mentioned phone. With the help of this article, you will get a complete step-by-step guide on how to fix such an issue.
Tips to fix Samsung J7 Prime Network Problem
1. Restart your phone
Most often you can fix the “Network not available “ issue just by restarting your Samsung J7 Prime smartphone. Did you know, why it is important to restart the device? Well, this is just to retrain the phone memory which is supposed to be helpful in fixing some minor crashes as well as smoothen the application performances.
So, when you restart your Samsung J7 Prime, it could automatically resolve its network problem. If you have already tried this then we suggest you follow the remaining steps.
2. Re-insert SIM Card [ Samsung J7 Prime Network Problem ]
This is one of the most important steps to fix the network problem of your Samsung J7 Prime. What you have to do is, just remove the SIM card once and re-insert it properly. Now you can restart the phone and check whether this problem has been solved or not. If you’re still facing the same issue, then insert the SIM into another slot (assuming you have a Dual-SIM model).
In addition to this, you can also try to insert the SIM on another phone to check if the error is with your phone or SIM. You can contact your SIM provider (Telecom company) if the SIM is not working properly on any of the devices.
But if it’s working on another phone then you may need to do some minor changes in the settings of your Samsung J7 Prime which we have mentioned in the below step.
3. Check for the Network Settings
Having some incorrect settings could also be another reason for the network problem in your phone. To select proper network settings in your phone, follow these steps:
Go to the Settings -> Network & Internet > Mobile Network > Advanced > Look for “Automatically select network” option & turn it ON.
Once you have made the above changes, the next step is to check for the “Data Roaming” option.
4. Turn OFF the “Roaming mode”
To do this:
Go to the Settings -> Network & Internet > Mobile Network > Look for “Roaming” option & turn it OFF.
There is one alternative to step no.3 & 4 which we have mentioned below:
5. Reset the Network Connection
Follow these steps to reset the network settings of your phone:
a. First open “Settings”.
b. Scroll down the screen -> select the “System option” -> Advanced -> “Reset options”.
c. Select the “Reset mobile network” option (You may also see options like reset Wi-Fi, Bluetooth, or mobile network option in that case select only “mobile network” option).
d. Finally tap on the “Reset settings” option.
Now, your phone has the correct settings. Restart your phone so that it can work properly based on the new settings.
We hope network problem of your Samsung J7 Prime has resolved now. If unfortunately it still exists then we suggest you to visit the nearest authorised service centre where team of experts which check your phone for any major hardware/software related issues.