In this article, we’ll explore the possible reasons why the Galaxy Z Fold 2 5G may not be receiving incoming calls and how to fix it.
- Check your network signal
The first thing you should do when you’re not receiving incoming calls on your Galaxy Z Fold 2 5G is to check your network signal. If your phone isn’t receiving a strong signal, it may not be able to connect to incoming calls. To check your signal strength, go to Settings > Connections > Mobile networks > Network operators. Your phone should display a list of available networks. Choose your network and check the signal strength.
- Restart your phone
If your network signal is strong and you’re still not receiving incoming calls, try restarting your phone. Sometimes, restarting your phone can resolve minor software glitches that may be causing the issue. To restart your phone, press and hold the power button and choose the Restart option.
- Check for software updates
Another possible reason why your Galaxy Z Fold 2 5G may not be receiving incoming calls is that there’s a software issue. Check for software updates to ensure that your phone is running the latest version of the operating system. To check for updates, go to Settings > Software update > Download and install.
- Clear the cache
Clearing the cache can also resolve software glitches that may be preventing your phone from receiving incoming calls. To clear the cache, go to Settings > Apps > App Manager > Phone > Storage > Clear cache.
- Check your call forwarding settings
Sometimes, your phone may not be receiving incoming calls because your call forwarding settings are incorrect. To check your call forwarding settings, go to Settings > Connections > Mobile networks > Call forwarding. Make sure that call forwarding is turned off or set up correctly.
- Disable do not disturb mode
If you have enabled do not disturb mode on your Galaxy Z Fold 2 5G, you may not receive incoming calls. To disable do not disturb mode, go to Settings > Sounds and vibrations > Do not disturb. Make sure that the feature is turned off.
- Check your SIM card
If you’ve tried all the above steps and you’re still not receiving incoming calls, it may be a problem with your SIM card. Check to ensure that your SIM card is properly inserted and activated. You can also try removing the SIM card and inserting it back in.
- Contact your carrier
If you’ve tried all the above steps and you’re still not receiving incoming calls, contact your carrier for assistance. Your carrier may need to reset your network settings or replace your SIM card.
Conclusion
If your Samsung Galaxy Z Fold 2 5G isn’t receiving incoming calls, it can be frustrating. However, by following the above steps, you can resolve the issue and get back to using your phone as intended. Remember to always check your network signal, restart your phone, and check for software updates first. If the issue persists, check your call forwarding settings, disable do not disturb mode, check your SIM card, and contact your carrier if necessary. With a little troubleshooting, you’ll be back to receiving calls on your Galaxy Z Fold 2 5G in no time.