We understand how frustrating it is when your Samsung Galaxy XCover Pro does not turn on. That’s why we decided to dedicate an entire article to it. We did our best in this article, but keep in mind that troubleshooting is extremely limited because there is no display to work with.
What should I do if my Samsung Galaxy XCover Pro does not turn on?
That’s why we decided to dedicate an entire article to it.
Connect your phone to the charger
If your Samsung Galaxy XCover Pro isn’t turning on, the first thing you should do is charge it for at least 15-20 minutes. Now try turning on your phone to see if it turns on.
If your Samsung Galaxy XCover Pro is still not turning on, we recommend that you try the remaining methods listed below.
Check the charging cable [ Samsung Galaxy XCover Pro not switching on ]
In many cases where the Samsung Galaxy XCover Pro is not switching on, the issue was with the charging cable rather than the phone. Even in the case of cable, there could be a number of causes for the issue, such as:
Broken cable: It is well known that even the original cables provided in the packaging have a breaking point. It is best to replace a damaged cable as soon as possible.
There is no support for cable: Another common cable issue is when you have recently replaced it but it is not supported by your Samsung Galaxy XCover Pro. Use the original cables that came with your smartphone at all times.
Cable not fitting: This is a common occurrence these days. This can happen with original cables after a long period of use. So, if the charging cable on your Samsung Galaxy XCover Pro is no longer properly fitting, it is best to replace it as soon as possible.
Check Charging adapter
The adapter itself, after the cable, could be the source of the Samsung Galaxy XCover Pro not turning on issue. The adapter, like the charging cable, may fail from time to time. When we look at the problem visually, we may not understand it. If the cable is in good shape, the adapter should be tested next.
The simplest way to find out is to experiment with various adapters and see if your Android phone turns on or not. It is always preferable to buy the original supported adapter from the official brand.
[Samsung Galaxy XCover Pro won’t turn on] Perform a power cycle.
Remove your phone’s removable battery and hold down the power button for 30 seconds. This will shut down all of the phone’s circuits. Turn on the computer after replacing the battery. Then activate your phone.
If this method does not work, we recommend attempting the Recovery mode method.
Boot your mobile into recovery mode. (Recommended for non-removable battery phones).
Examine whether your Samsung Galaxy XCover Pro is turned off. Now, simultaneously press and hold the power and volume down buttons until your phone boots. If you completed it successfully, you are now in recovery mode. To navigate to the options, use the volume up/down keys, and to select options, use the power button.
Using the volume controls, navigate to the wipe cache partition and select it with the power button. Your phone’s cache will now be cleared, and new cache files will be created. Your phone’s cache is now cleared, and new cache files are created. Then, before pressing the power button again, briefly turn off your phone.
If your Samsung Galaxy XCover Pro still won’t turn on, try the last option listed below.
Factory reset
[Important: All data and files on your Samsung Galaxy XCover Pro will be lost if you perform a factory reset. Make a backup of your important files before using this method.]
You must enter Recovery mode again. To do so, simultaneously press and hold both the power and volume down buttons. After a few seconds, your phone will enter Recovery mode, and you must now navigate to the wipe data/factory reset option with the volume keys and select it with the power button.
Your phone’s data will now be completely erased. Finally, turn off your Samsung Galaxy XCover Pro for a few seconds before turning it back on.
We hope your problem is now resolved. If it is still present, we advise you to go to the nearest authorised service centre.
Also read: Samsung Galaxy XCover Pro Overheating? Check possible solutions