Many users share frustration with the Samsung Galaxy XCover 7’s screen, which sometimes registers unintended taps and swipes. This guide is here to help you resolve the ghost touch issue on your Samsung Galaxy XCover 7. Follow these detailed steps to regain control of your device and put an end to the dilemma posed by ghost touches.
Steps to Fix Samsung Galaxy XCover 7 Ghost Touch Issue
1. Clean the Screen Thoroughly:
Before you try any fixes, make sure your device’s screen is clean. Even tiny bits of dirt, fingerprints, or smudges can mess up the touchscreen. Just use a soft cloth to gently clean the screen and get rid of anything that might be causing a problem.
2. Update Software for Optimized Performance:
Crucially, you must keep the software on your device up to date manufacturers frequently release updates to address bugs and enhance overall performance notably improving touchscreen responsiveness. To confirm that your Samsung Galaxy XCover 7 operates with the most recent software version, access ‘Settings’, proceed to ‘Software Update’; then select ‘Download and Install’.
3. Restart or Reboot Your Device:
Engaging in a simple restart often yields remarkable results power down your device, allow for a brief pause of mere seconds, and then reactivate it. This fundamental step not only aids in the readjustment of the touchscreen but also potentially eliminates those temporary glitches that provoke the ghost touch issue.
4. Investigate Damage Apps in Safe Mode:
Press and hold the power button to boot your device into Safe Mode; there, you can investigate whether third-party apps are indeed causing conflicts with your touchscreen functionality. Check for the continuous ghost touch issue in this mode. If not, uninstall recently downloaded apps to identify and remove the offender.
5. Adjust Your Touchscreen:
Typically, Samsung devices provide a built-in tool for touchscreen adjustment. To access this feature: Navigate to Settings; select Display then opt for Touch Sensitivity. Simply follow the on-screen instructions to calibrate your touchscreen it’s that easy! This process helps fine-tune the accuracy of touch input.
6. Factory Reset:
If all other options prove ineffective, launch a factory reset as your final course of action. Before this step, make certain that you’ve secured backups for your crucial data. Navigate towards ‘Settings’, proceed to ‘General Management,’ choose the option of ‘Reset,’ and subsequently opt for a Factory Data Reset. To restore your device to its factory settings and erase all data, heed the prompts.
7. Contact Samsung Support for Expert Assistance:
If the ghost touch issue continues despite your thorough commitment to the given steps, you must seek assistance from Samsung’s customer support; they will offer additional guidance and potentially coordinate a repair or replacement for your device.
Conclusion
To fix the ghost touch problem on your Samsung Galaxy XCover 7, take a step-by-step approach. Start with simple solutions and then move on to more advanced troubleshooting steps. Follow these instructions carefully to effectively solve the ghost touch issue, ensuring a smoother and more enjoyable user experience. If issues persist, don’t hesitate to seek personalized assistance from Samsung support.
Also read: Samsung Galaxy XCover 7 Overheating Issue? – Fix It!