We understand the frustration when your Samsung Galaxy M31s not switching on. To assist you, we’ve created a dedicated article on this issue. Although we’ve done our best to provide helpful solutions, please note that troubleshooting options are limited without a functioning display.
What should I do if my Samsung Galaxy M31s is not turning on?
Below are a few techniques you can implement to address this problem:
Plug your phone into the Charger
When your Samsung Galaxy M31s is not switching on, the initial step you should take is to charge it for a minimum of 15-20 minutes. Afterward, attempt to turn on the phone and determine if it is functioning properly
We recommend checking the remaining methods mentioned below if your Samsung Galaxy M31s is still not turning on.
Verify the charging cable [ Samsung Galaxy M31s not switching on ]
In many instances where the Samsung Galaxy M31 is not turning on, the issue is more likely to be with the charging cable rather than the phone itself. Even with the cable, there can be a variety of reasons as to why you are experiencing this problem, such as:
Broken cable:- The original cables that come in the packaging are known to have a breaking point. If the cable is damaged, it is recommended that you replace it immediately.
Cable not supported:- If you have recently replaced the cable but it is not compatible with your Samsung Galaxy M31s, it is likely that the cable is not supported. It is recommended to use the original cables provided by the smartphone company to avoid this issue.
Cable not fitting:- It is becoming increasingly common to see chargers falling off their ports. This can occur with original cables after prolonged use. Therefore, if the charging cable for your Samsung Galaxy M31s is no longer fitting securely, it is advisable to replace it promptly.
Check Charging adapter
If the cable is not the problem and the Samsung Galaxy M31s still won’t turn on, the next potential issue could be the adapter. Just like the cable, the adapter can also malfunction and may not be visible to the naked eye. Therefore, if the cable is functioning properly, the adapter should be checked as the next step.
The best way to find this out is simply by trying different adapters & check if your Android phone is switching on or not. It is recommended to purchase an adapter from the official brand for optimal performance.
Power cycle [ Samsung Galaxy M31s not switching on ]
If your phone has a removable battery, then remove your phone’s it and press & hold the power button for 30 seconds. This will cut the power from all the circuits in the phone. Once complete, reinsert the battery and press the power button. Your phone should now be in the switched-on condition.
If the current method proves to be unsuccessful, we recommend attempting the Recovery mode method as an alternative solution.
Boot your mobile into recovery mode. (Recommended for non-removable battery phones).
To enter recovery mode on your Samsung Galaxy M31s, ensure the device is turned off. Then, press and hold the power button and volume down key simultaneously until the phone boots up. If done correctly, you will now be in recovery mode and can navigate through options using the volume up and down keys and select them using the power button.
Now navigate to wipe cache partition by volume keys and select it with the power button. This action will clear the existing cache files and create new ones. Following this, turn off your phone for a brief moment and then turn it back on by pressing the power button again.
If your Samsung Galaxy M31s is still not switching on unfortunately, then you should try the last method which we have mentioned below.
[Important note: All the data and files on your Samsung Galaxy M31s will be permanently lost after the factory reset. So, be sure you have a backup of your important files prior to proceeding with this method]
Again you need to enter in the Recovery mode. For that, Press and hold the power button with the volume down key simultaneously. After a few seconds, your phone will be in Recovery mode. Use the volume keys to navigate to the “wipe data/factory reset” option and select it by pressing the power button.
Now all the data on your mobile will be wiped clean. In the final step, ensure that your Samsung Galaxy M31s is powered off for a few seconds before turning it back on again.
We hope the issue you were experiencing has been resolved. However, if it persists, we recommend visiting the nearest authorized service center for assistance.