If you are looking for Samsung Galaxy M31 stuck on the boot screen, it is not a particularly uncommon issue. It can be caused by a variety of factors, such as installing a new app, upgrading to a higher operating system, or even a small update to the Android OS. Essentially, this issue prevents the device from progressing past the OEM’s logo on the boot screen.
Some of the devices might experience a slightly different issue, their phones will enter a constant boot loop means the phone will continually reboot itself. So in that case, what should you do? Here are a few ways that you can try.
1: Perform a Forced Reboot [ Samsung Galaxy M31 Stuck on Boot Screen ]
A force reboot can break the chain if your Samsung Galaxy M31 is stuck at the boot screen or in a boot loop. It is essentially rebooting the device, but it uses hardware keys and brute force to accomplish it. Your device will require you to find the key combination based on its make and model. To force a reboot, press the Power + Volume Down or Power + Volume UP buttons.
Using the correct combination for your Samsung Galaxy M31, press and hold both the buttons for 30-odd seconds until the phone dies out and shuts down. Use the power button to restart the phone after a few seconds and this should work. If not, refer to other troubleshooting methods listed here for assistance.
2: Boot into the Safe Mode
A Safe Mode on the Samsung Galaxy M31 is a bootable environment that suspends all third-party apps and processes. In this state, the phone is essentially in its original settings, allowing you to determine if a third-party app is causing the device to be stuck in a boot loop. To fix the issue, you can follow the instructions provided below.
- To enter Safe Mode, first press the power button to reveal the Power off menu. Then, hold the “Power Off” button for a few seconds. A prompt will appear asking if you want to enter Safe Mode, tap “Yes” or “OK” to confirm.
- Uninstall some of the apps and games that were recently downloaded from the system in the hope that it will resolve the problem.
- To exit Safe Mode, simply press the Power button.
If your Samsung Galaxy M31 functions normally while in Safe Mode, it indicates that there is an issue with third-party apps. On the other hand, if the device continues to have problems in Safe Mode, it suggests that the issue lies elsewhere. Utilize the troubleshooting methods provided in this guide to identify and resolve the problem.
3: Upgrade/Downgrade Software [ Samsung Galaxy M31 Stuck on Boot Screen ]
Let’s assume you tried to upgrade to a newer Android firmware (could be beta, incremental, or major upgrade) or rather consider downgrading, you need to take countermeasures to fix your Samsung Galaxy M31 stuck on the boot screen.
If you want to upgrade to a newer firmware version, you must obtain the current firmware from your OEM’s website or other sources. Similarly, if you are attempting to downgrade, you must first upgrade to the current available version to resolve the problem.
The Recovery Mode allows you to update your phone using an SD Card. Additionally, you can use ADB tools on your computer to connect your phone and utilize the “Apply Update from ADB” feature. If your phone is able to turn on, you can also access the Software Updates section through Settings >> About Phone to load and install new firmware. However, it is important to be aware that this process may result in the deletion of all user data.
4: Wipe Cache Partition
Before attempting a hard reset on your phone (as described in the next method), try wiping the cache partition first. This process is less invasive and can be done by following these steps.
- To enter Recovery Mode on your Samsung Galaxy M21 (2021), turn off the phone and simultaneously press and hold the Power button and either the Volume Down or Volume Up button for 30 seconds.
- Once the Android logo appears, you can let go of the keys and enter recovery mode.
- To select “Wipe Cache Partition,” use the power button to choose the option and the volume up/down buttons for navigation. Keep in mind, there is no touchscreen available.
- At last, select the option “Reboot system now” and verify if wiping cache partition made a difference or not.
5: Pull off a Hard Reset [ Samsung Galaxy M31 Stuck on Boot Screen ]
Before performing a hard reset on your Samsung Galaxy M31, it is important to be aware of the consequences. This process will completely erase all data stored on your device, and it cannot be recovered without the use of a data recovery program. Additionally, while a hard reset can be an effective solution for software issues, it will not address any hardware problems and may require the assistance of a technician. To perform a hard reset, follow these steps.
- Turn off your Samsung Galaxy M31.
- To proceed, press and hold the Power + Volume Up or Power + Volume Down buttons together for 30 seconds.
- Release both the buttons as the phone boots into recovery mode.
- You have to select “Wipe data/factory reset”. Here, you need to use volume up/down and power buttons to navigate and select since you cannot use a touchscreen.
- Afterwards, select “Yes — delete all user data” and the process will start.
- Lastly, select the option labeled “Reboot system now” and this should resolve the issue of being stuck on the boot screen.
6: Get a professional’s help
Turns out utilizing advanced troubleshooting, such as unlocking the bootloader and flashing custom ROMs, can assist in resolving the issue. You can seek assistance from a professional from an authorized service center.
These were few troubleshooting ways you can utilize if your Samsung Galaxy M31 is stuck in the boot screen or boot loop. Some of the methods listed here might be too technical so if you are not comfortable doing it, ask help from those who can do it for you.