Samsung Galaxy M21 not switching on? Follow these steps

We understand that it can be frustrating when your Samsung Galaxy M21 won’t turn on. That’s why we’ve created a dedicated article on this issue. While we’ve done our best to provide troubleshooting steps, it’s important to note that the options are limited since there is no display to work with.

My Samsung Galaxy M21 not switching on, What to do?

Here are a few strategies you can attempt to resolve this problem:

Connect your phone to Charger

If your Samsung Galaxy M21 is not turning on, the initial step you should take is to charge it for a minimum of 15-20 minutes. After that, attempt to power on the phone and see if it is switching on or not.

If your Samsung Galaxy M21 is still not turning on, we recommend trying the following methods to troubleshoot the issue.

Check charging cable [ Samsung Galaxy M21 not switching on ]

The Samsung Galaxy M21 not turning on issue has often been caused by issues with the charging cable rather than the phone itself. Some possible reasons for this issue with the cable could include:

Broken cable:- The cables that come in the original packaging are known to have a certain breaking point. If the cable is damaged, it is advisable to replace it immediately.

Cable not supported:- Another common problem with the cable comes up when you have recently changed it but it is not compatible with your Samsung Galaxy M21. It is best to stick with the cables provided by the smartphone manufacturer company.

Cable not fitting:- It is not uncommon to see chargers falling off their ports these days. This can often happen with original cables after long-term use. Therefore, if the charging cable of your Samsung Galaxy M21 is no longer fitting properly, it is best to replace it as soon as possible.

Check Charging adapter

If the charging cable is not the issue, the next potential cause for the Samsung Galaxy M21 not turning on could be the adapter. It is possible for the adapter to have problems, even though it may not be noticeable by appearance. If the cable is working well, the next step would be to check the adapter.

The best way to find this out is simply by trying various adapters & see if your Android phone is switching on or not. It is recommended to purchase the original adapter from the official brand to ensure optimal performance.

Power cycle [ Samsung Galaxy M21 not switching on ]

If you have a phone with a removable battery, take it out and hold the power button for 30 seconds. This will shut off all the circuits in the phone. Once you’ve done that, put the battery back in and press the power button. Your phone should now be turned on.

If this method fails, then we suggest you try the Recovery mode method.

Boot your mobile into recovery mode. (Recommended for non-removable battery phones).

To enter recovery mode on your Samsung Galaxy M21, first ensure that the phone is turned off. Then, simultaneously press and hold the power and volume down buttons until the phone boots up. If successful, you will now be in recovery mode. You can navigate through the options using the volume up and down keys, and select options using the power button.

To wipe the cache partition on your phone, use the volume keys to navigate to the option and then press the power button to select it. This will clear the cache and create new cache files. After completing this step, turn off your phone for a few seconds and then turn it back on by pressing the power button again.

If your phone is still not turning on, you can try the last method which is described below.

Factory reset

[It is important to note that a factory reset on your Samsung Galaxy M21 will erase all data and files on the device. Therefore, it is crucial to ensure that you have backed up any important files before proceeding with this reset.]

Again to enter Recovery mode, press and hold the power button while also pressing the volume down key. After a few seconds, your phone will be in Recovery mode. From there, use the volume keys to navigate to the option for wiping data/factory reset and select it by pressing the power button.

Now all the data on your mobile will be wiped clean. In the final step of the process, ensure that your Samsung Galaxy M21 is turned off. Allow it to remain in this state for a few seconds and then try to switch it on again.

If your problem has been resolved, we are glad to have been able to assist you. However, if it persists, we recommend visiting the closest authorized service center for further assistance.

Also read: Samsung Galaxy M21 not connecting to WiFi? Reasons & Solutions

- Advertisment -