Troubleshooting Guide: Samsung Galaxy A52 Unresponsive Touch Screen

In this article, we will explore the possible causes behind an unresponsive touch screen on the Samsung Galaxy A52 and provide you with effective troubleshooting solutions to resolve the problem.

Causes an Unresponsive Touch Screen

Before delving into the solutions, let’s understand the potential causes behind an unresponsive touch screen on the Samsung Galaxy A52. Several factors can contribute to this issue, including:

a) Software Glitches: Outdated software, corrupted system files, or conflicting apps can lead to touch screen responsiveness problems.

b) Physical Damage: Drops, impacts, or exposure to water can damage the touch screen digitizer, resulting in unresponsiveness.

c) Calibration Issues: Improper calibration settings or incorrect touch screen sensitivity settings may hinder its responsiveness.

d) Hardware Malfunction: In rare cases, a faulty touch screen digitizer or other internal hardware components can cause an unresponsive touch screen.

Troubleshooting Steps:

Now that we have identified the potential causes, let’s proceed with the troubleshooting steps to fix the unresponsive touch screen on your Samsung Galaxy A52.

Step 1: Restart Your Device

Sometimes a simple restart can resolve minor software glitches that might be affecting the touch screen’s responsiveness. Press and hold the power button, and then select “Restart” from the options.

Step 2: Remove the Screen Protector

If you have a screen protector applied on your Galaxy A52, it’s worth removing it temporarily to check if it is interfering with the touch screen’s sensitivity. Clean the screen thoroughly and try using the touch screen without the protector.

Step 3: Perform a Soft Reset

Performing a soft reset can help resolve temporary software issues. Press and hold the power button and the volume down button simultaneously for about 10 seconds until the device restarts.

Step 4: Clear App Cache and Data

Corrupted app data can sometimes cause touch screen problems. To clear the cache and data of specific apps, go to Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data. Repeat this step for any app that you suspect might be causing the issue.

Step 5: Check for Software Updates

Keeping your device up to date is crucial for optimal performance. Check for any available software updates by going to Settings > Software update > Download and install. Install the updates if available and restart your device.

Step 6: Enable Touch Sensitivity

The Samsung Galaxy A52 offers touch sensitivity settings that can enhance the touch screen’s responsiveness. To enable it, go to Settings > Display > Touch Sensitivity. Toggle the switch to enable touch sensitivity, especially if you’re using a screen protector.

Step 7: Factory Reset

If the above steps didn’t resolve the issue, you may need to perform a factory reset. Before proceeding, ensure you have backed up your important data, as this process will erase all data on your device. To perform a factory reset, go to Settings > General Management > Reset > Factory Data Reset > Reset.

Step 8: Seek Professional Help

If none of the previous steps resolved the unresponsive touch screen issue, it’s recommended to reach out to Samsung customer support or visit an authorized service center for further assistance. They can diagnose any potential hardware malfunction and provide the necessary solutions.


An unresponsive touch screen can be frustrating, but you can resolve the issue on your Samsung Galaxy A52. Start by performing simple restarts, removing the screen protector, and clearing app cache and data. If the problem persists, consider updating your software, enabling touch sensitivity, or performing a factory reset as a last resort. Remember to back up your data before proceeding with a factory reset. If all else fails, seek professional help from Samsung customer support or an authorized service center. Enjoy the seamless touch screen experience on your Samsung Galaxy A52 once again!

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