At times, it can be frustrating when you encounter issues with your smartphone’s touch screen, such as unresponsiveness. In this article, we will provide some solutions for resolving the problem of Samsung Galaxy A12 unresponsive touch screen.
Have you ever pondered the cause of a certain problem? Probably yes. In many cases, it is due to physical damage to the screen of your Samsung Galaxy A12.
However, that isn’t the sole cause, as problems with the touch screen can also arise from recent software updates that contain bugs or glitches that cause the touch screen to malfunction.
How to fix Samsung Galaxy A12 unresponsive touch screen issue?
Here are some solutions for addressing this problem:
Reboot your phone
The most frequently used solution to resolve a touch screen malfunction on a Samsung Galaxy A12 is to reboot the device. This action effectively clears all active processes and releases the phone’s memory.
This process will also improve the performance of your apps and make them run smoothly. So, try rebooting your phone. This should fix your problem.
Still unresolved? Don’t fret. There are additional techniques you can try as outlined below:
Boot into safe mode
Safe mode on your Samsung Galaxy A12 allows your mobile to boot to its original state when it was first turned on. This mode temporarily disables all third-party apps on your Android phone.
You can get back to the original condition of your phone by just rebooting your device. To boot your Samsung Galaxy A12 into safe mode, follow these steps:
Press and hold the Power Button > Menu will pop up > Press and hold the Power off symbol for 3 to 4 seconds > You’ll see, “Reboot to safe mode” notification > Press Ok.
That’s it. Your device is now in safe mode. Verify if your touch screen functions properly while in safe mode.
If it’s working well then it is likely that there are issues with certain third-party applications that you recently installed. We recommend uninstalling these apps and reinstalling them from the Google Play Store.
Test your Display
Yes, you can test your Samsung Galaxy A12 display with the help of some apps available in the Google Play Store. Display Tester is one of such apps used to test your smartphone display.
Factory Reset [ How to fix Samsung Galaxy A12 unresponsive touch screen issue ]
You may have employed this technique in the past to resolve other problems on your phone. Keep in mind that using this method will completely wipe all data from your Samsung Galaxy A12 and return it to a like-new state. However, do not expect the same level of performance as a brand new device.
Performing a factory reset on your phone will erase all data stored by third-party apps and may restore the device’s settings to their original defaults.
Before utilizing this method, it is important to note that all information stored on your device will be permanently deleted. Therefore, it is crucial to save any important files beforehand.
To factory reset your Samsung Galaxy A12:
Open Settings > System > Advanced > Reset Options > Erase all data (factory reset) > Click on “Reset Phone.”
In addition to the factory reset process, you may be prompted to enter your password as a final step. Once completed, your phone’s touch screen should function properly.
We hope that by now, you have a better understanding of how to troubleshoot and fix the unresponsive touch screen on your Samsung Galaxy A12.