In this article, we will explore some of the possible causes and solutions for Samsung Galaxy A12 Not Receiving Incoming Calls.
Possible Causes of Samsung Galaxy A12 Not Receiving Incoming Calls
- Network-related Issues One of the possible causes of Samsung Galaxy A12 not receiving incoming calls is network-related problems. This can be due to poor network coverage or signal strength in your area. In some cases, your phone may be unable to connect to the network due to a network outage or maintenance work being carried out by your service provider.
- Call Forwarding Settings Another possible cause of this issue is call forwarding settings. If call forwarding is enabled on your device, incoming calls may be redirected to another number or voicemail. Therefore, it is essential to check your call forwarding settings to ensure that calls are not being redirected.
- Do Not Disturb Mode If the Do Not Disturb mode is enabled on your Samsung Galaxy A12, incoming calls may not ring. In this mode, all notifications, including calls, are muted, and you will not receive any alerts. Therefore, you need to check if the Do Not Disturb mode is enabled on your device.
- Software Glitches Sometimes, software glitches can cause issues with your phone’s functionality. In the case of not receiving incoming calls, this can be due to a bug in the phone’s operating system. In such cases, a software update may be required to fix the issue.
Solutions to Samsung Galaxy A12 Not Receiving Incoming Calls
- Check Network Signal Strength If you are experiencing network-related issues, the first step is to check your network signal strength. You can do this by checking the network indicator on your phone. If the signal strength is low, you can try moving to an area with better network coverage or contact your service provider for assistance.
- Turn Off Call Forwarding If call forwarding is enabled on your device, incoming calls may be redirected to another number or voicemail. To turn off call forwarding, go to your phone’s settings, select “Call Settings,” then “Call Forwarding,” and disable the option.
- Disable Do Not Disturb Mode If the Do Not Disturb mode is enabled on your Samsung Galaxy A12, incoming calls may not ring. To disable this mode, go to your phone’s settings, select “Sounds and Vibration,” then “Do Not Disturb,” and disable the option.
- Update Phone Software If your phone’s operating system is outdated, it may cause issues with its functionality. To update your phone’s software, go to your phone’s settings, select “Software Update,” then “Download and Install,” and follow the prompts.
- Reset Network Settings If the issue persists after trying the above solutions, you can try resetting your phone’s network settings. This will reset all network-related settings, including Wi-Fi, Bluetooth, and mobile data settings. To reset network settings, go to your phone’s settings, select “General Management,” then “Reset,” and choose “Reset Network Settings.”
Conclusion
Not receiving incoming calls on your Samsung Galaxy A12 can be caused by several factors, including network-related issues, call forwarding settings, Do Not Disturb mode, and software glitches. The solutions to this issue include checking network signal strength, turning off call forwarding, disabling Do Not Disturb mode, updating phone software, and resetting network settings.