Getting the following error: There was a problem communicating with Google servers on your Alcatel ONYX? This could happen while you’re trying to add a Google account to your device. No worries, we’ll help you fix this issue.
Google products have become an essential part of our Android smartphones. Whatever be a Google account is a must to access Google products like Google Play Store, Gmail, Google Drive, Google Photos, etc.
When your Alcatel ONYX makes you lose your coolness by displaying a Google Sign-in error, we are here to help you get back your peace.
How to fix: Problem communicating with Google servers in Alcatel ONYX?
So, here we’re providing some possible solutions to fix such an issue:
First things first
Check your internet connection. Due to a poor network connection, your Alcatel ONYX could fail to communicate with the Google server. Test your network speed and ensure proper network.
If you have a Wi-Fi connection, you can try Sign-in by connecting with Wi-Fi.
Check Data Usage
After ensuring a proper internet connection, there is a chance of data being restricted for the Google apps.
Go to Setting → Data Usage → Restrict data usage → Ensure data usage is not restricted for Google Apps.
Ensure the Date & time of your Alcatel ONYX is correct.
Clear Cache [ Problem Communicating with Google Servers in Alcatel ONYX ]
After checking the basics,
Go to Settings → Apps → Clear Cache memory of all the Google apps.
Reboot your Alcatel ONYX
Sometimes, rebooting your Alcatel ONYX could help you a lot. It’s because some of the minor software communication issues could be resolved while you’re performing a reboot. If this is not working then you can try our other recommended methods below.
Review recently downloaded Apps in your Alcatel ONYX
Sometimes, the apps downloaded recently may create such issues on your Alcatel ONYX. If you have downloaded any apps from a third party apart from Google Play Store, uninstall the app and try to Sign in to your Google Account again.
This is a primary & simple method but trust us it’s very effective.
The usual bugs faced by Android users in their devices can be solved by updating the latest available software and Android Apps.
Many users are unaware of the available software updates on their Alcatel ONYX. The
The conversion rate of updating software is also less.
Check for the software updates on your Alcatel ONYX,
Go to Settings → About Phone → Software Version → Check for an update.
If you find any, update your software.
After updating and rebooting your Alcatel ONYX,
Go to Setting → Account & Sync → Google → Add Account and try to Sign-in.
If the issue is still not resolved, try you can try the remaining steps.
Remove Account [ Problem Communicating with Google Servers in Alcatel ONYX ]
Go to Settings → Accounts & sync → Google → Manage account → More → Remove account.
After removing the account from your Alcatel ONYX, try to add the Google Account back.
Try this. This method works for other Android users too.
Disable Two-Step Authentication
Sign in to your Google account on your PC.
Go to Security → Disable 2-Step Authentication, and now try to Sign-in your account on your Alcatel ONYX.
We hope, the above methods helped you to fix, “There was a problem communicating with Google servers” error.