[Solved] Nokia 7.2 GPS not working after November/December update

Considering your privacy & security, Nokia’s Android devices have a good reputation for pushing regular software updates. But such updates are not always helpful to every user. Especially when they are not optimized well and comes with a number of bugs. Now, some users (or you can say several) are reporting that GPS is not working properly in their Nokia 7.2 mid-range smartphone.

This is happening after November/December 2020 (SW ID: 00WW_2_390) security patch update:


We did some research on this topic & found that there is a temporary solution to overcome this Nokia 7.2 GPS not working issue. As per the suggestions from users on the Nokia phones community, you have to turn your network from 4G to 3G & this problem will be fixed.

Nokia Mobile (HMD Global) should have to provide a permanent solution for such issues. We have reached to them via email & will update this article with the company’s response.

Update (January 13th)

Nokia Mobile support team has responded to us & suggested to perform a GPS test with below mentioned steps:

1) Dial – star hash star hash 2019 hash star hash star.

2) Now perform GPS test.

3) If the test is pass, then we would request you to perform a factory data reset after taking proper backup of your data.

To perform Factory Data Reset follow below steps.
Go to settings >> system >> reset >> factory data reset >> reset >> done.

If the test is failed then you’ll have to visit the nearest Nokia Mobile Care center.

Update (February 12nd)

The issue is still not officially acknowledged by the Nokia Mobile team but our beloved readers have suggested a solution that is working for many other users of Nokia 7.2. We have mentioned it below (Thanks to TIMOTEO & Dave):

– In the App settings go to Google Maps and “Force Stop”, then “Clear Cache”, and “Disable”.

– then go to settings/location/advanced/Google Location Accuracy, and turn it OFF

– restart phone and re-enable Maps, it should work.

You can try above solution to resolve GPS not working issue of your Nokia 7.2.

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