Troubleshooting Guide: Motorola Moto G Stylus 2021 Won’t Charge

Motorola Moto G Stylus (2021)

In this article, we will provide you with a comprehensive troubleshooting guide to help you resolve Motorola Moto G Stylus 2021 Won’t Charge issue. and get your device back up and running.

Check the Charging Cable and Adapter

The first step in troubleshooting any charging problem is to examine the charging cable and adapter. Here’s what you can do:

1.1. Inspect the Charging Cable:

  • Check for any physical damage or fraying along the length of the cable.
  • Ensure that both ends of the cable are securely connected.
  • Try using a different charging cable to see if the issue lies with the cable itself.

1.2. Examine the Adapter:

  • Verify that the adapter is plugged into a working power source.
  • Inspect the adapter for any signs of damage, such as bent pins or burn marks.
  • If possible, try charging your Moto G Stylus 2021 using a different adapter to rule out any adapter-related issues.

Clean the Charging Port

Often, charging issues occur due to dirt, lint, or debris accumulated in the charging port. To clean the charging port:

2.1. Turn off your Moto G Stylus 2021.

2.2. Use a flashlight to inspect the charging port for any visible dirt or debris.

2.3. Gently clean the charging port using a soft-bristled brush or a toothpick. Be careful not to damage the port or push any debris further inside.

2.4. After cleaning, try charging your device again to check if the issue is resolved.

Restart or Force Restart Your Device

Sometimes, a simple restart can fix minor software glitches that may be preventing your Moto G Stylus 2021 from charging. Here’s how you can restart or force restart your device:

3.1. Restart:

  • Press and hold the power button until the power menu appears.
  • Tap on “Restart” and wait for your device to reboot.
  • After the restart, attempt to charge your phone and see if it starts charging normally.

3.2. Force Restart:

  • Press and hold the power button and the volume down button simultaneously for about 10-15 seconds.
  • Release the buttons when the device vibrates and the Moto logo appears.
  • Let your phone boot up and then check if it charges properly.

Check for Software Updates

Outdated software can sometimes cause charging issues on smartphones. Ensure that your Moto G Stylus 2021 is running the latest software version by following these steps:

4.1. Go to the Settings menu on your device.

4.2. Scroll down and tap on “System.”

4.3. Select “Software update” and check for any available updates.

4.4. If an update is available, download and install it on your device.

4.5. After the update, connect your device to the charger and check if it charges correctly.

Perform a Factory Reset

If the previous steps haven’t resolved the charging issue, you can consider performing a factory reset. However, keep in mind that this will erase all data and settings on your Moto G Stylus 2021, so make sure to back up your important information before proceeding. Here’s how you can perform a factory reset:

5.1. Open the Settings menu on your device.

5.2. Scroll down and tap on “System.”

5.3. Select “Reset” or “Backup & reset.”

5.4. Choose “Factory data reset” and confirm your selection.

5.5. Once the reset process is complete, set up your device again and check if it charges properly.

Conclusion

Experiencing charging issues with your Motorola Moto G Stylus 2021 can be frustrating, but by following the troubleshooting steps mentioned above, you should be able to resolve the problem. Remember to start with the basics by checking the charging cable and adapter, clean the charging port, and restart or force restart your device. If the issue persists, consider checking for software updates or performing a factory reset as a last resort. If none of these steps work, it’s recommended to reach out to Motorola’s customer support or take your device to an authorized service center for further assistance.