In this article, we will explore the possible causes of Motorola Moto G Fast Unresponsive Touch Screen and provide effective solutions to help you troubleshoot and resolve this issue.
Understanding the Unresponsive Touch Screen Issue:
- Before diving into the solutions, it’s essential to grasp why your Motorola Moto G Fast’s touch screen may become unresponsive. Several factors can contribute to this problem, including software glitches, outdated firmware, physical damage, or improper calibration. By identifying the root cause, you can address the issue effectively.
Restart Your Device:
- The first troubleshooting step is to restart your Motorola Moto G Fast. A simple reboot can resolve temporary software glitches that might be causing the touch screen to become unresponsive. To restart your device, press and hold the power button until the power options appear, then tap “Restart.” Once the device restarts, check if the touch screen is working correctly.
Remove Screen Protector or Case:
- Sometimes, a screen protector or a case can interfere with the touch screen’s responsiveness. If you have installed a screen protector or are using a case, try removing it temporarily. Clean the screen using a soft, lint-free cloth to eliminate any dirt, dust, or debris that might be affecting touch sensitivity. After cleaning, test the touch screen to see if it responds properly.
Update the Software:
- Outdated software can cause various issues, including touch screen problems. To ensure optimal performance, it’s crucial to keep your Motorola Moto G Fast’s software up to date. Go to the Settings menu, scroll down to “System,” and select “Software update.” If an update is available, download and install it. Once the update is complete, check if the touch screen issue is resolved.
Calibrate the Touch Screen:
- Sometimes, the touch screen may need recalibration to regain its responsiveness. To calibrate the touch screen on your Motorola Moto G Fast, follow these steps:
- Open the Settings menu and select “Display.”
- Tap on “Advanced” and choose “Touch screen calibration” or “Touch sensitivity.”
- Follow the on-screen instructions to calibrate the touch screen accurately.
Perform a Factory Reset:
If the above steps haven’t resolved the touch screen issue, performing a factory reset can be a more extensive solution. This step will restore your device to its original settings, eliminating any software-related problems. However, it’s important to note that a factory reset will erase all data on your device, so it’s crucial to back up your important files beforehand. To perform a factory reset, follow these steps:
- Go to the Settings menu and select “System.”
- Tap on “Reset” or “Backup & Reset.”
- Choose “Factory data reset” and follow the on-screen instructions to initiate the process.
Contact Motorola Support:
If none of the above methods work, it’s advisable to seek assistance from Motorola support. Reach out to their customer service for further guidance and possible hardware-related solutions. They may suggest visiting a service center for professional assistance if the problem persists.
Conclusion:
Experiencing an unresponsive touch screen on your Motorola Moto G Fast can be frustrating, but with the right troubleshooting steps, you can overcome this issue. In this article, we have discussed various methods to address touch screen problems, including restarting the device, removing screen protectors or cases, updating the software, calibrating the touch screen, and performing a factory reset.