Troubleshooting an Unresponsive Touch Screen on LG Stylo 5: A Comprehensive Guide

In this article, we will delve into the causes of an unresponsive touch screen on the LG Stylo 5 and provide you with step-by-step troubleshooting solutions to help you get your device back in working order.

Understanding the Causes:

Before jumping into troubleshooting, it’s essential to understand the possible causes of an unresponsive touch screen on your LG Stylo 5. By identifying the root cause, you can implement the appropriate solution. Here are some common reasons why your device’s touch screen may become unresponsive:

  • Software glitches: Software-related issues can often lead to an unresponsive touch screen. This can occur due to outdated software, incompatible applications, or conflicting settings.
  • Physical damage: Accidental drops or water damage can cause hardware-related problems, resulting in an unresponsive touch screen. A cracked or shattered screen may also affect the device’s touch sensitivity.
  • Overwhelming memory usage: If your LG Stylo 5 is running low on memory, it can lead to performance issues, including an unresponsive touch screen. Insufficient memory can cause the device to lag and delay touch response.

Troubleshooting Steps:

Now that we have an understanding of the potential causes, let’s explore some troubleshooting steps to address the unresponsive touch screen issue on your LG Stylo 5.

  • Restart your device: Sometimes, a simple restart can solve many software-related issues. Press and hold the power button until the “Power off” option appears on the screen. Tap on it, wait for a few seconds, and then press the power button again to turn on your device. This basic step can often resolve minor glitches and restore touch functionality.
  • Remove the screen protector or case: If you have a screen protector or case installed on your LG Stylo 5, it’s worth removing them temporarily. Sometimes, these accessories can interfere with touch sensitivity, causing the screen to become unresponsive. After removing them, check if the touch screen responds properly.
  • Update your software: Keeping your device’s software up to date is crucial for optimal performance. Manufacturers often release software updates that address known issues and improve device stability. To check for updates on your LG Stylo 5, go to “Settings,” select “System,” and choose “Software update.” If an update is available, follow the on-screen instructions to install it.
  • Clear app cache and data: Outdated or corrupted app data can cause touch screen problems. Clearing the cache and data of individual apps can resolve this issue. Navigate to “Settings,” select “Apps,” choose the desired app, and tap on “Storage.” Then, click on “Clear cache” and “Clear data.” Be aware that clearing data will erase any saved preferences or login information associated with the app.
  • Boot into Safe Mode: Booting your LG Stylo 5 into Safe Mode helps identify if a third-party app is causing the touch screen to become unresponsive. To enter Safe Mode, press and hold the power button until the “Power off” option appears. Then, press and hold the “Power off” option until the “Reboot to Safe Mode” prompt appears. Tap “OK,” and your device will restart in Safe Mode. If the touch screen works fine in Safe Mode, it indicates that a third-party app is causing the issue. Uninstall recently installed apps until you find the culprit.
  • Factory reset: If all else fails, performing a factory reset can be a last resort. Before proceeding, remember to back up your data as a factory reset will erase all data and settings on your LG Stylo 5. To initiate a factory reset, go to “Settings,” select “System,” choose “Reset options,” and tap on “Erase all data (factory reset).” Follow the on-screen instructions to complete the process.

Conclusion:

Dealing with an unresponsive touch screen on your LG Stylo 5 can be frustrating, but with the troubleshooting steps provided in this article, you can resolve the issue and regain full functionality of your device. Remember to identify the cause of the problem, such as software glitches or physical damage. If the issue persists, seeking professional assistance from an authorized LG service center is recommended. With proper care and timely troubleshooting, you can enjoy a seamless and responsive touch screen experience on your LG Stylo 5.