How to fix Black Screen issue on Samsung Galaxy XCover Pro? Try this

Android smartphones are capable, but they also have a number of problems that need to be resolved. One of the many problems that might occur when the screen goes black and is unresponsive is how to cure the black screen issue on your Samsung Galaxy XCover Pro. You must be aware that the phone is still ON and receiving calls, texts, and notifications, and that the flash is functioning in order to distinguish between a black screen issue and a phone that won’t switch on issue. However, nothing is shown on the screen, and there is no way to interact with it.

Loose LCD connectors, incompatible software, a catastrophic system failure, or accumulated cache files if they were the root of the issue, among other things, could go wrong. Screen blackouts can also happen when phones are exposed to higher temperatures. You can try the following techniques on your Samsung Galaxy XCover Pro to fix the black screen issue:

1: Make sure the power button is not jammed

Your Samsung Galaxy XCover Pro smartphone can be turned off, restarted, and assisted into other bootable modes by pressing the power button. Consequently, having a jammed power button might lead to a variety of problems. To begin with, a jammed power button can render your Samsung Galaxy XCover Pro inoperable or cause it to reset again until the problem is resolved. If the buttons come into contact with any lint, lotion, dirt, or other debris from your pockets while on a table or anyplace else, they could become stuck.

If any debris is stuck, try fast pressing the button a few times. To get rid of more debris, you can also use a sharp tool, but don’t go too far or you risk damaging the button.

2: Check Charging Port [ How to fix Black Screen issue on Samsung Galaxy XCover Pro ]

One of many potential causes of black screens on Android smartphones is debris in the charging port. Once more, you can try to clean the port by inserting a sharp object inside, but take care not to be too invasive. The remedy will be a toothpick. Check to verify if your Samsung Galaxy XCover Pro retains its original shape after cleaning the charging port.

3: Wait for the battery to die

Even though the touchscreen looks to be functional because it is receiving calls and texts but isn’t displaying anything on the device, you will need to wait until the battery runs out. It will take some time for the battery to run out because the Samsung Galaxy XCover Pro consumes the least amount of power while the screen is dark. You’ll have to wait a bit longer, but after the battery is completely down, you can recharge it and decide whether or not restarting the phone is helpful.

4: Force Reboot [ How to fix Black Screen issue on Samsung Galaxy XCover Pro ]

You are unable to turn off your Samsung Galaxy XCover Pro in the hopes that a quick reboot will resolve the issue since you are unable to use the screen. However, Android smartphones do have a forced reboot feature that activates the reboot using physical buttons.

If there are more than three buttons, you must use Power + Volume Up, Power plus Volume Down, or other combinations. Check to see if forcing a reboot works or not.

5: Loose Display Connectors

Important Information: Because this treatment may be hazardous, we only recommend using it by specialists. Users can skip this and look at our other approaches instead.

A pogo pin connector is used to connect your smartphone’s display to the rest of the system whether it is LCD, IPS, or AMOLED. The display won’t be able to show any interaction even when everything in your Samsung Galaxy XCover Pro is working as it should because of a loose connection between the display and other components. This is the black screen issue that you’re searching for, to put things in perspective.

You might try pressing the display’s front and back to see if doing so can alleviate any loose display connectors. If not, we advise visiting a location with a service permit to get it fixed correctly.

6: Use the Safe Mode

You can use safe mode to check what’s wrong if your Samsung Galaxy XCover Pro regularly suffers a black screen issue that then resolves itself. While in safe mode, the system will turn off all third-party programmes and processes. If the black screen problem persists on your Samsung Galaxy XCover Pro even in safe mode, there may be a hardware problem or a major software problem.

  • On your Samsung Galaxy XCover Pro, you can enter Safe Mode by holding down the power button.
  • An option to enter Safe Mode will be presented if you long-press the “Power Off” option. When you click “OK,” Safe Mode will start up.
  • Simply restart the phone to return to standard mode.

7: Reset the phone [ How to fix Black Screen issue on Samsung Galaxy XCover Pro ]

If you want to fix any software issue permanently, you can do this. Before performing a factory reset, make a backup of your data because everything you’ve added, edited, or removed will be lost. Use a hard reset or the on-screen “Reset the phone” option available under “Settings” to perform a “wipe data/factory reset.” You can also direct the device to execute a factory reset from your computer if you are familiar with ADB tools.

Closing Words

Finally, we advise you to visit the closest Authorized Service Center as soon as possible if (sadly) none of the troubleshooting techniques indicated above prove to be helpful.

Also read: Text messages not sending in Samsung Galaxy XCover Pro? Do this

- Advertisment -