Google Pixel 6 not receiving incoming calls? Do this

It’s incredibly annoying when your phone isn’t able to do that one basic thing it is made for aka calling. It could be calling or receiving a call where your phone isn’t able to receive an incoming call for some reason. If you are struggling with this issue, you should know that we have been through that and it is frustrating. Turns out all it takes is a few minutes to troubleshoot your Google Pixel 6 not receiving incoming calls issue. Let’s go through some potential troubleshooting tips that should help you get the issue fixed.

Google Pixel 6 not receiving incoming calls: How to fix it?

Verify your Network coverage

When the network strength is poor, it doesn’t make any sense to say that you can’t receive incoming calls. In fact, sometimes you would get a call when there’s some network exists, and the moment you pick it up, there’s no coverage at all. So, make sure you have working network coverage. If not, try moving out of the home or office somewhere outdoor and verify the network coverage.

During our research on this topic, we found that there are some products that can boost network strength in your home. Did you hear about Signal Booster created by SureCall? We haven’t tested it yet but it appears to be very popular on Amazon with 3.3K+ ratings.

There is no obligation to buy anything, and you are welcome to give it a try. Anyway, if the problem isn’t with the network then you can proceed with our mentioned below tips.

Check Airplane Mode [ Google Pixel 6 not receiving incoming calls ]

Enabling airplane mode won’t cause much harm since you can still use WiFi and the internet on your phone. However, the cellular connectivity is temporarily curtailed, and so you are not able to make or receive calls. In light of the fact that you reported that your Google Pixel 6 was not receiving incoming calls, you should check if your airplane mode was on.

Apart from that, if you still having trouble receiving incoming calls, engage airplane mode for few seconds and disengaging it. This should kickstart cellular connectivity in case some bug causes the system to crash or freeze when you receive an incoming call.

Network Preference Mode

With the default settings, Google Pixel 6 latches onto the network type it has intercepted automatically. If your phone has 5G, it is backward compatible which means 4G, 3G, and 2G are in the scope. However, if you have set the default network preference to 4G/3G/2G or 2G only, that will be a problem since depending upon the network coverage, you may get 2G, 3G, or 4G.

  • Perhaps, you can alter the defaults by going to Settings.
  • Tap on “SIM & Network >> SIM & Network Settings >> Network Preference Mode”.
  • Set it to “2G/3G/4G/5G (Automatic)”.

Restart Your Google Pixel 6

Seems easy, right? Well, it turns out it is easy and you can do it to fix a variety of problems including your Google Pixel 6 not receiving incoming calls. To do so, turn the phone off, let it idle for a few seconds, and then restart. Check if calling and receiving calls is still a problem.

Remove & reactivate SIM card

In addition to restarting the device for the sake of fixing any issue, removing and reinstalling the SIM card can also be very helpful. It tends to work by fixing any temporary issues that might have occurred preventing you from calling or receiving calls for that matter.

As you are an Android phone user, you have two options. You can either deactivate the SIM via Settings >> SIM & Networks >> SIM >> Deactivate. Alternatively, you can physically remove the SIM card from your Google Pixel 6, wait for a few minutes and re-insert it. Check if doing this works or not and it should in most cases if not all.

Call the Carrier [ Google Pixel 6 not receiving incoming calls ]

Didn’t get why you are unable to pick up incoming calls? To verify if it is just you or others who are experiencing the same issue as well. What we mean by others is the users subscribed to the same carrier. If you are using Vodafone, try verifying it with other Vodafone subscribers.

Make a call to the carrier’s customer care for the help. Many carriers permit calling from other carriers as well so you won’t need the same carrier’s number most of the time. You need to ask if the issue is due to network or anything related to the carrier or if your Google Pixel 6 has an issue.

Change or Port-out

There are various situations where you can change or port to a new carrier. Here we’re considering that your Google Pixel 6 isn’t locked with a specific carrier. It could be as simple as better plans or if the current carrier has weak internet speeds or the network coverage is poor and so on. According to the country in which you live, you will have options to port to a different and better carrier and you should do so. This will potentially save you should you miss that specific call from your boss or a client that you weren’t able to due to this issue.

Reset Network Settings [ Google Pixel 6 not receiving incoming calls ]

Truth be told, resetting network settings on your Google Pixel 6 should do the trick. Since it restores the default settings that the manufacturer pushed it with out-of-the-box, it is the ideal setting where your phone must be able to work without a glitch.

Go to: Settings >> System (General Management) >> Reset Options (or Reset) >> Reset WiFi, Mobile & Bluetooth (or Reset Network Settings). Select the particular SIM card that you want to reset and thou shall be done automatically.

Upgrade the Software System

If you suspect it is a software issue, check if you have any pending updates or not. It is more likely that an outdated software, such as Android or custom UI, has encountered a bug. Even though a bug can break many things, it is very likely that a Google Pixel 6 will not receive incoming calls. In this case, an update is crucial to patch the outdated firmware.

  • You can check if you have received an update or not via Settings >> System >> Check for Updates.
  • If yes, all you have to do is to download it and install it.
  • Restart your Google Pixel 6 and keep monitoring if the phone’s call receiving functionality has been affected positively or not.

Diagnose your Google Pixel 6 for hardware-related issues

For what it is worth, you should know that your phone uses several hardware and software components. The cellular connectivity on your phone is a result of many hardware & software systems and either of the components may be malfunctioning.

A technician at an authorized (or local) service center should be able to analyze the problem of your Google Pixel 6. He could find if there’s a hardware or software issue. Administer required fixes and that’s it. This is in case the problem lies on your end, if it is on the carrier’s end, you can’t do anything rather than just porting out.


There you have it. All the feasible ways you can actually fix Google Pixel 6 not receiving incoming calls issue. Hope you were able to resolve the problem preventing you from receiving calls.

Also read: Google Pixel 6 screen flickering? Here’s what to do

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