Fingerprint sensor not working on Redmi Note 10 Pro? Fix it now

If you ask anyone for the fastest way to unlock a phone, they will likely tell you that it is through the use of a fingerprint sensor. This method is quick and convenient, allowing you to access your phone in just a second. Additionally, the fingerprint scanner provides a high level of security, as your passwords can be guessed and fingerprints are difficult to replicate. What if you found that the fingerprint sensor is not working on your Redmi Note 10 Pro?

Users have reported multiple instances of similar issues, ranging from brief disruptions to extended periods of sensor failure. To troubleshoot these issues, here are some methods you can try.

1: Verify if your Fingers are clean [ Fingerprint sensor not working on Redmi Note 10 Pro ]

A fingerprint sensor is a technology that uses a scan of your fingerprints to confirm your identity and grant access. However, if your fingers are damp, dry, or dirty, the sensor may have difficulty detecting the necessary stimuli and therefore will not be able to authenticate your fingerprint, even if you are the owner of the phone and using the correct finger.

Use a napkin or a tissue to clean your finger and then try to register it. It is a good idea to register two or three fingers on your Redmi Note 10 Pro so that if your index finger is dirty, you can still use the middle finger or thumb to unlock the device.

2: Verify that the Fingerprint sensor is clean

Assuming that your finger is clean, it’s important to ensure that the fingerprint sensor is also clean. If the sensor is not clean, it will have issues authenticating the user. Any oils, liquids, or other substances covering the sensor may interfere with its ability to register a touch, leading to difficulties unlocking your Redmi Note 10 Pro.

To clean the module, a slightly damp cloth or tissue can be used. However, it is important to avoid using hard or sharp objects such as keys to remove any debris as it may cause further damage to the module.

3: Reboot the phone [ Fingerprint sensor not working on Redmi Note 10 Pro ]

If you had doubts about this method’s effectiveness, think again. It turns out that temporary software glitches can cause the phone’s fingerprint scanner to function improperly, such as not recognizing a fingerprint. However, by simply rebooting the phone, you can resolve this temporary software glitch and get back to normal operation.

4: Software Updates

Updating the software on your Redmi Note 10 Pro regularly can help prevent issues with bugs and faulty features. If you are complaining about the fingerprint scanner not working issue, it could be because of outdated firmware.

It won’t take much time to check if there’s an update available. If yes, to download and install the update, go to Settings >> About Phone >> Software Updates (System Updates) and this should do the trick.

5: Wipe cache partition [ Fingerprint sensor not working on Redmi Note 10 Pro ]

This particular method requires you to boot into the recovery mode. If you aren’t comfortable with it, we strongly recommend to avoid this method. However, if you wish to proceed, you can clear the system cache of your Redmi Note 10 Pro by using this feature. Here’s how it works.

  • Power off the your Redmi Note 10 Pro.
  • You need to enter the recovery mode. Use can use Volume UP + Power or Volume DOWN + Power buttons. You’ll need to keep the buttons pressed till the phone boots in recovery mode.
  • Now, use the volume rockers to navigate between options. The power button is used for selection here. Note that the touchscreen doesn’t work here.
  • Select “Wipe Cache Partition”.
  • Finally, “Reboot the system now” and it is done.
  • Verify if the fingerprint scanner works or not.

6: Reset your Redmi Note 10 Pro

This method is like putting the last bullet in the skull. This is because resetting the device will erase all data that has ever been stored on it. So it is essential to back up any important data before attempting to reset the device.

  • First up, go to Settings.
  • Proceed to System >> Reset Options >> Erase all data (factory reset).
  • You will be prompted whether you want to go through with it or not. Select “Erase All Data” to agree and finally, enter the password to confirm and set the reset mechanism in motion.

7: Report the issue

Assuming that you have still difficulty to fix the fingerprint sensor not working issue on your Redmi Note 10 Pro, it’s time to call in the big guns. We are talking about seeking help from an official technician at your phone’s authorized service center. While you could report the issue to a local service center, doing so will risk losing the warranty on the device.


These were some solutions you can try to fix the fingerprint sensor not working issue on your Redmi Note 10 Pro.

Also read: How to fix Black Screen issue on Redmi Note 10 Pro? Follow this

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