Asus ROG Phone 5 not receiving incoming calls? Do this

When your phone cannot perform the one function, calling, for which it was designed, it is incredibly irritating. It may involve making or receiving a call when, for some reason, your phone is unable to accept an incoming call. If you are having trouble with this, know that we have been there and it is annoying. It turns out that troubleshooting your Asus ROG Phone 5 not getting incoming calls issue only takes a short while. Let’s get started with the list of tasks that should enable you to resolve the problem.

How To Fix Asus ROG Phone 5 not receiving incoming calls Issue?

Check your Network coverage

When the network signal is weak, it serves no purpose to claim that you can’t take an incoming call. In fact, it’s possible to receive a call when a network is active yet find that there is no coverage at all when you pick it up. Check your network coverage to see if it is active. If not, try leaving your house or workplace and going outside to check the network coverage.

When our team was conducting research on this subject, we discovered that there are several gadgets that can help to strengthen the network in your home. Did you hear about Signal Booster created by SureCall? The product appears to be fairly well-liked right now on Amazon with 3.3K+ ratings, though we haven’t tested it yet.

We’re not pressuring you to buy it, but if you’re curious, you can test it. However, if the issue isn’t with the network, you can continue with the advice provided below.

Check Airplane Mode [ Asus ROG Phone 5 not receiving incoming calls ]

Engaging airplane mode won’t cause much harm since you can still use WiFi and the internet on your phone. You can still make or receive calls when in airplane mode even though cellular connectivity is temporarily limited. You should check to see if the airplane mode is on since you’ve reported that your Asus ROG Phone 5 isn’t getting incoming calls.

In addition, if you still have trouble receiving incoming calls, activate airplane mode and wait a short while before turning it off. When you receive an incoming call, this should restart cellular connectivity in the event that a bug causes the system to freeze or crash.

Network Preference Mode

With the default settings, your Asus ROG Phone 5 immediately latches on the network type it has intercepted. Your Asus ROG Phone 5 immediately latches to the network type it has intercepted using the default settings. However, if you only have 2G, 3G, or 4G selected as the default network selection, that will be a problem because you may also receive 2G, 3G, or 4G depending on the network coverage.

  • By heading to Settings, you might be able to alter the defaults.
  • “SIM & Network >> SIM & Network Settings >> Network Preference Mode” should be selected by tapping.
  • Select “2G/3G/4G/5G (Automatic)”.

Restart Your Asus ROG Phone 5

Sounds easy, right? As it turns out, you may use this method to solve a variety of issues, including the inability of your Asus ROG Phone 5 to receive incoming calls. It only requires that you switch off the phone, wait a brief while, and then resume it. Check to see if there is still an issue with making and receiving calls.

Remove & reactivate SIM card

It only requires that you switch off the phone, wait a brief while, and then resume it. Check to determine whether making and receiving calls still presents a problem. It usually functions by resolving any transient problems that may have arisen and prevent you from making or receiving calls, for that matter.

You have two choices because your phone is an Android. Either uses Settings >> SIM & Networks >> SIM >> Disable to deactivate the SIM. As an alternative, you can physically take the SIM card out of your Asus ROG Phone 5, wait a short while, and then put it back in. Most of the time, if not all of the time, this should work.

Call the Carrier [ Asus ROG Phone 5 not receiving incoming calls ]

Unsure of the cause of your inability to answer incoming calls? To see if the problem is only you, or if others are experiencing it as well. When we refer to “others,” we mean customers of the same carrier. Ask a Vodafone user to confirm the examples if you are using Vodafone.

For assistance, use the carrier’s customer service hotline. You typically won’t need to use the same carrier’s number because many carriers enable calling from other carriers as well. You must determine whether the issue is with your Asus ROG Phone 5 or if it is a network or carrier-related one.

Change or Port-out

You have a number of options for switching or porting to a new carrier. We’re going to assume that your Asus ROG Phone 5 isn’t tied to a particular carrier at this point. If the current carrier’s internet service is sluggish, the network coverage is insufficient, etc., it might be as simple as providing better options. You may be able to port to a different and better carrier depending on the nation in which you reside, and you ought to do so. If you happen to miss a call from your boss or a client because of this problem, this could potentially save you.

Reset Network Settings [ Asus ROG Phone 5 not receiving incoming calls ]

Actually, resetting your Asus ROG Phone 5’s network settings should solve the problem. It puts your phone in control of the default settings that the manufacturer pushed it with right out of the box, making it the perfect mode where it should function without a hitch.

Open Settings >> System (General Management) >> Reset Options (or Reset) >> Reset WiFi, Mobile & Bluetooth (or Reset Network Settings). Choose the specific SIM card you wish to reset, and it will be finished for you instantly.

Upgrade the Software System

Whether you think it might be a software problem, you can see if there are any pending upgrades. The majority of the time, an outdated piece of software, such as Android or a custom UI, contains a flaw. Despite the fact that a bug might affect many different things, it is nevertheless possible for the Asus ROG Phone 5 to stop receiving incoming calls as a result of a bug. Therefore, if an update is available, it is essential to patch the outdated firmware.

  • Through Settings >> System >> Check for Updates, you may determine if you have received an update or not.
  • If so, all you need to do is download, and set it up.
  • Restart your Asus ROG Phone 5. And Keep an eye on whether or not the phone’s ability to receive calls has been improved.

Diagnose your Asus ROG Phone 5 for hardware-related issues

You should be aware that your phone employs a tonne of hardware and software components, for whatever it is worth. Your phone’s cellular connectivity is a product of numerous hardware and software systems, and either one of the parts could be broken.

Your Asus ROG Phone 5’s issue should be able to be identified by a technician at a certified (or nearby) service centre. He could identify whether a hardware or software issue is present. Implement the necessary fixes, then stop. This is simply in case the issue is with you; if it is with the carrier, there is nothing else you can do but port out.


Every practical fix for the Asus ROG Phone 5 problem of not getting incoming calls. I’m hoping the problem that prevented you from receiving calls has been fixed.

Also read: Asus ROG Phone 5 Battery Drain Issue? Try these tips

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