Android phone not receiving incoming calls? Do this

It is quite frustrating when your phone cannot carry out the one task for which it was intended—calling. When your phone is unable to accept an incoming call for some reason, it can include placing or receiving a call. You should be aware that we have already addressed this issue and that it is annoying if you continue to experience issues. Apparently, the issue with the Android phone not receiving incoming calls can be resolved in just a few minutes. Let’s get started with the list of activities that should help you find a solution.

How To Fix Android phone not receiving incoming calls Issue?

Check your Network coverage

When the network signal is weak, it serves no purpose to claim that you can’t take an incoming call. In fact, there are occasions when you receive a call while there is network coverage, but as soon as you pick up the phone, there is no coverage at all. Check your network coverage to see if it is active. If not, try leaving your house or workplace and going outside to check the network coverage.

Check Airplane Mode [ Android phone not receiving incoming calls ]

Given that you can still use WiFi and the internet on your phone, switching to aeroplane mode won’t do much harm. You can still make or receive calls when in aeroplane mode even though cellular connectivity is momentarily limited. You should check to see if the aeroplane mode is activated as you have reported that your Android phone is having trouble receiving incoming calls.

In addition, if you still have trouble receiving incoming calls, activate aeroplane mode and wait a short while before turning it off. In the event that a glitch causes the system to stop or crash when you receive an incoming call, this should restart cellular connectivity.

Network Preference Mode

Utilizing its default settings, your phone automatically hooks onto the sort of network it has intercepted. Your phone is backward compatible if it has 4G, therefore 4G, 3G, and 2G are all within its range. It will be a problem if your default network option is set to 3G/2G or 2G only, though, as you could receive 2G, 3G, or even 4G depending on the network coverage.

  • Perhaps by going to Settings, you can modify the defaults.
  • On the menu that appears, select “SIM & Network >> SIM & Network Settings >> Network Preference Mode.”
  • Select “2G/3G/4G (Automatic)” as the mode.

Restart the phone [ Android phone not receiving incoming calls ]

It sounds simple, right? As it turns out, you may use this method to solve a variety of issues, including the Android phone’s inability to receive incoming calls. It only takes a few seconds to restart the phone after it has been turned off and left idle. Check to see if making and receiving calls still causes issues.

Remove & reactivate SIM card

Removing and re-inserting the SIM card can work wonders, just as one might advise rebooting the device to address any issue. It usually functions by resolving any transient problems that may have arisen and prevented you from making or receiving calls, for that matter.

You have two choices because your phone is an Android. Either uses Settings >> SIM & Networks >> SIM >> Disable to deactivate the SIM. As an alternative, you can physically take out the SIM card, wait a little while, and then put it back in. Most of the time, if not all of the time, this should work.

Call the Carrier [ Android phone not receiving incoming calls ]

Unsure of the cause of your inability to answer incoming calls? to see if the problem is only you, or if others are experiencing it as well. When we refer to “others,” we mean customers of the same carrier. Ask someone who uses Vodafone to confirm the instances if you are using Vodafone.

For assistance, use the carrier’s customer service hotline. You typically won’t need to use the same carrier’s number because many carriers enable calling from other carriers as well. You must determine whether the issue stems from the network, the carrier, your phone, or some other factor.

Change or Port-out

You have a number of options for switching or porting to a new carrier. Better plans, slower internet speeds from the present provider, poor network coverage, and other factors could all be the cause. You may be able to port to a different and better carrier depending on the nation in where you reside, and you ought to do so. If you happen to miss a call from your boss or a client because of this problem, this could potentially save you.

Reset Network Settings

Actually, clearing the network settings on your phone should solve the problem. It is the ideal mode where your phone should operate without a hitch because it places your phone in control of the default settings that the manufacturer pushed it with right out of the box.

Again, the procedure may alter slightly based on the brand and model you are using because different manufacturers employ various UIs. Settings >> System (General Management) >> is a general concept. Options Reset (or Reset) >> Reset Bluetooth, mobile, and WiFi (or Reset Network Settings). Choose the specific SIM card you wish to reset, and it will be finished for you instantly.

Upgrade the Software System

Whether you think it might be a software problem, you can see if there are any pending upgrades. The majority of the time, a flaw has been found in out-of-date software, such as Android, or in a custom user interface that you can use, like MIUI or ColorOS. Although a bug can damage many different things, the likelihood that an Android phone won’t accept incoming calls is high. Therefore, if an update is available, it is essential to patch the outdated firmware.

  • Through Settings >> System >> Check for Updates, you may determine if you have received an update or not.
  • If so, all that is required of you is to download and instal it.
  • Restart the phone and keep an eye on whether or not the call-receiving capabilities have improved.

Diagnose your phone for hardware-related issues

For what it’s worth, you should be aware that your phone utilises a sizable amount of hardware and software. Cellular connectivity on your phone is the result of several hardware and software systems, and either one of the components may be defective.

If there is a hardware or software problem, a technician at an approved (or nearby) service centre should be able to diagnose the situation. Apply the necessary fixes, and that’s it. If the issue is on your end, this is just in case; if it is on the carrier’s end, there is nothing else you can do but port out.


You have it, then. All the real fixes for the issue with your Android phone not getting incoming calls. I hope you were able to resolve the issue that will keep you from receiving calls.

Also read: Call getting disconnected automatically on Android? Fix it

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